Terms Of Service

These Terms of Service ("Terms") govern your access to and use of the QuickNHandy mobile application and related services (the "App"), operated by QuickNHandy ("QuickNHandy", "we", "our", or "us"). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. The Service

QuickNHandy is a marketplace that connects customers ("Customers") who need handyman and home services with independent service providers ("Workers") who offer those services. QuickNHandy is not itself a provider of handyman services. We do not employ Workers, supervise how a service is performed, or guarantee the quality, safety, or legality of any service booked through the App.

Workers are independent contractors, not employees, agents, or partners of QuickNHandy. Nothing in these Terms creates an employment, agency, joint venture, or partnership relationship between QuickNHandy and any Customer or Worker.

2. Accounts

You must be at least 18 years old and able to form a binding contract to create an account. You agree to provide accurate, current information, to keep your login credentials confidential, and to notify us promptly of any unauthorized use of your account. You are responsible for all activity that occurs under your account.

You may delete your account at any time from within the App. Account deletion is permanent and cannot be undone; see our Account Deletion page for details on what is deleted and what is retained.

3. Bookings

When you request a service, you are submitting an offer to book a Worker for the selected service, time, and address. A booking is confirmed only once a Worker accepts it. Service pricing is estimated based on the information you provide at the time of booking; the final amount charged reflects the services actually scheduled or performed.

You are responsible for providing a safe, accessible location and accurate details about the work requested. QuickNHandy may cancel or reschedule a booking, or deactivate an account, if we reasonably believe a booking is fraudulent, abusive, or otherwise violates these Terms.

4. Cancellations and No-Shows

Either party may cancel a booking before it is scheduled to begin, subject to any cancellation window shown in the App at the time of booking. Cancellations made after that window, or a failure by the Customer to be reasonably available at the scheduled address and time, may result in a cancellation or no-show charge in place of the full service price.

5. Payments and Subscriptions

Payments for bookings are processed through our third-party payment processor, Stripe. By adding a payment method, you authorize QuickNHandy to charge that payment method for services you book, including any applicable cancellation or no-show charges described in Section 4. We do not store your full card details; they are held directly by Stripe.

Certain features may be offered on a recurring subscription basis. Subscriptions renew automatically at the end of each billing period until cancelled, and are billed to the payment method on file. You can view and cancel an active subscription from within the App; cancellation takes effect at the end of the current billing period, and fees already charged for that period are non-refundable except where required by law.

6. Worker Conduct and Reviews

Customers and Workers agree to treat each other professionally and lawfully. Harassment, discrimination, fraud, and requests to transact outside the App to avoid fees are prohibited and may result in suspension or termination of your account. Ratings and reviews submitted through the App must reflect your genuine experience and may be removed if they violate this policy.

7. Disclaimers and Limitation of Liability

The App is provided "as is" and "as available," without warranties of any kind, express or implied. QuickNHandy does not warrant that services booked through the App will meet your expectations or be free of defects. To the maximum extent permitted by law, QuickNHandy is not liable for any damage, loss, or injury arising from a service performed by a Worker, or from a Customer's conduct, and our aggregate liability for any claim arising out of these Terms or the App is limited to the amount you paid us in the 12 months preceding the claim.

8. Termination

We may suspend or terminate your access to the App at any time if you violate these Terms, pose a risk to other users, or for any other reason at our discretion, with or without notice. You may stop using the App at any time and may delete your account as described in Section 2.

9. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App or by email before they take effect. Continued use of the App after changes become effective constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms can be sent to [email protected].

This document is a general template and has not been reviewed by a lawyer. Have it reviewed by legal counsel qualified in your jurisdiction before relying on it.