Privacy Policy
Last updated: March 21, 2026
QuickNHandy ("we", "our", or "us") operates the QuickNHandy mobile application (the "App") and
the related services available at quicknhandy.com. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use our App or services.
By using QuickNHandy you agree to the collection and use of information in accordance with this
policy. If you do not agree, please do not use the App.
1. Information We Collect
We collect the following categories of information:
- Account information: name, email address, phone number, and password when you register.
- Profile information: profile photo, service preferences, and for service workers, professional details such as skills, availability, and service areas.
- Booking data: service requests, scheduling details, booking history, and communications between customers and service workers.
- Location information: your approximate or precise location when you use location-based features to find services near you or set a service address. We only collect location when you explicitly provide an address or grant location permissions.
- Payment information: billing address and payment method details. Card numbers are processed directly by our payment provider (Stripe) and are not stored on our servers.
- Device & usage data: device type, operating system, app version, IP address, crash reports, and usage analytics to improve the App.
- Communications: messages sent between users through the App, support tickets, and feedback you submit.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate your identity.
- Facilitate bookings between customers and service workers.
- Process payments and prevent fraud.
- Send transactional notifications (booking confirmations, reminders, status updates) via push notifications and email.
- Provide customer support and respond to your inquiries.
- Improve, personalize, and develop new features of the App.
- Comply with legal obligations and enforce our Terms of Service.
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information with:
- Other users: when you book a service, limited profile information (name, rating) is shared with the other party to facilitate the booking.
- Service providers: trusted third-party vendors that help us operate the App (e.g., Stripe for payments, cloud hosting providers, analytics services). These providers are contractually obligated to protect your data and may only use it to provide services to us.
- Legal authorities: if required by law, court order, or governmental authority, or to protect the rights, property, or safety of QuickNHandy, our users, or the public.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide
our services. You may request deletion of your account and associated data at any time (see
Section 7). We may retain certain data for a longer period where required by law or for legitimate
business purposes such as fraud prevention.
5. Security
We implement industry-standard technical and organizational measures to protect your information
against unauthorized access, alteration, disclosure, or destruction. However, no method of
transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee
absolute security.
6. Children's Privacy
The App is not directed to individuals under the age of 18. We do not knowingly collect personal
information from children. If you become aware that a child has provided us with personal
information, please contact us and we will take steps to delete such information.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of the personal data we hold about you.
- Correct inaccurate or incomplete personal data.
- Request deletion of your personal data ("right to be forgotten").
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time via your account settings or the unsubscribe link in any email.
To exercise any of these rights, please contact us at
[email protected].
We will respond within 30 days.
8. Push Notifications
We send push notifications to keep you informed about booking updates and important account
activity. You can disable push notifications at any time through your device's notification
settings or within the App.
9. Third-Party Links & Services
The App may contain links to third-party websites or services. We are not responsible for the
privacy practices of those third parties and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will
notify you through the App or by email. Your continued use of the App after the effective date
constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: